Overview
Housing Arbitration is a private dispute resolution process in which the parties agree to refer a suitable housing dispute to an independent arbitrator for a binding determination. The arbitrator considers the evidence and submissions before issuing a reasoned decision in accordance with the agreed arbitration procedure.
Purpose
Housing Arbitration provides an alternative to court proceedings where a final and binding determination is required.
Suitable Disputes
Contractual tenancy disputes, service charge disputes, financial housing disputes, agreed tenancy issues and other housing matters capable of arbitration.
Why Choose Arbitration?
A binding decision; independent determination; specialist housing expertise; procedural flexibility; privacy; and finality.
Outcome
The arbitrator issues a reasoned written award determining the issues submitted for arbitration. The award is binding in accordance with the applicable arbitration agreement.
Process
Agreement to Arbitrate — The parties agree the scope of the dispute and appoint an independent housing arbitrator.
Case Preparation — A procedural timetable is established and evidence is exchanged.
Arbitration Proceedings — The arbitrator considers evidence, submissions and any required hearing.
Binding Award — A written arbitration award is issued determining the dispute.
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